The Edge currently has two solutions available that can be used to integrate our desktop application with an online website or Ecommerce platform:  Edge Data Transfer (EDT) and Edge Connector (ECon).  

The two solutions are quite different.  Please read the overviews below and see their respective sections on the following pages for more detailed information as well as pricing.  The Edge only supports running one of these integrations; you cannot use both at the same time.

Edge Data Transfer (EDT)

EDT is an application that can export raw data and images from your Edge database.  It is then up to your web developer to interpret this data and develop the “bridge” (or “connector”) to integrate it with your website or Ecommerce platform.  EDT also includes import functionality allowing some data, such as customers, wish lists, and sales, to flow back into The Edge.

EDT is versatile but requires you to hire a developer to build the integration.

Our partners, GemFind and Punchmark, have already built their own integrations utilizing EDT.  Because of their familiarity with our software, we offer a discount on the price of the integration application.  Follow the links below to explore the solutions they offer.

www.punchmark.com www.gemfind.com

 

Edge Data Transfer (EDT) - Pricing & Details

Edge Data Transfer (EDT) exports and imports data files in JSON (preferred) or XML format.  Any associated images or videos are sent in their original format.  The EDT application allows you to define criteria for what to include based on category, vendor, and inventory type.  Within The Edge, there are also options that give you more granular control on an item by item basis to decide what uploads.

The first time it is run, all matching data and images are exported.  Thereafter it is set up on a schedule (up to you and your web developer) and each time it runs only new or changed records are included.  EDT includes built-in FTP/SFTP support so that the files can be directly uploaded allowing your web developer to automate updating your site.

It is available in two configurations and pricing depends on whether you are using an Edge Partner.  GemFind and Punchmark are our only partners currently.  As a partner, we waive the annual EDT service charge.

Single Directional EDT
One-way flow of data from Edge to your website.  This is export only.  No data is imported to Edge.

 

Activation Fee

EDT App

Virtual Web Store

Partner

$1,000

No charge

Not required

Non-Partner

$2,000

$300/year

Not required

Can export:

  • Items
  • Images/Videos
  • Service Job Statuses
     

Can import:

  • N/A
     

 

 

Bi-Directional EDT
Two-way flow of data back and forth from Edge to your website.  This is export only.  This supports export and import.

 

Activation Fee

EDT App

Virtual Web Store

Partner

$1,250

No charge

$500/year

Non-Partner

$2,500

$300/year

$500/year

Can export:

  • Items
  • Images/Videos
  • Service Job Statuses
  • Wish Lists
  • Customers
  • Transaction (sales history)

Can import:

  • Customers
  • Wish Lists
  • Web Sales
     

 

 

NOTE:  For new sites, we generally recommend starting with a Single Directional EDT implementation.  If you find the need for the enhanced Bi-Directional functionality it can be turned on at any time.  We simply charge the difference for the upgrade; there are no extra hidden fees.

 

 

Edge Connector (ECon)

ECon is an application that connects directly with Ecommerce platforms (such as Shopify) using their native APIs.  It can upload inventory, synchronize customer information, and download sales back into The Edge.  Currently, the only supported Ecommerce platform is Shopify, but we will be adding more as we continue development. 

This is an out-of-the-box solution that does not require any custom development work, though you still may want to contract outside help for assistance depending on how hands on you want to get in the setup and ongoing management of your Ecommerce storefront. 

NOTE:  We do not provide training or support for using the Ecommerce site’s backend (i.e., learning their platform) nor can we assist in developing your storefront or customizing your site’s theme and layout.

Edge Connector (ECon) - Pricing & Details

Edge Connector (ECon) is an application that connects directly with Ecommerce platforms (currently only compatible with Shopify) using their native APIs.  Because it connects directly utilizing their API it is an out-of-the-box solution that does not require any custom development of middleware. 

The application has options to determine what synchronizes.  Inventory can be filtered by category, vendor, and type.  Within The Edge, there are also options that give you more granular control on an item by item basis to decide what uploads.  By default, Edge will synchronize with your Shopify site every 15 minutes, but this setting can be changed to be more or less frequent.

Shopify

The ECon Shopify integration is available in two configurations.

 

Activation Fee

Shopify App

Virtual Web Store

Inventory Only

$750

$95/month

Not required

Inventory / Customer / Sales

$750

$95/month

$500/year

 

Inventory
  • Items and images can be uploaded from Edge
    • Changes made in Edge can be automatically uploaded as often as you want
    • Supports individually priced items as well as bulk (UPC only)
    • Individually priced items can be linked and managed via vendor/vendor style instead of SKU
    • Sold items automatically removed OR have their quantity reduced
  • Product Types, Collections, and Tags synchronize between Shopify and Edge
Customers
  • Customers can be uploaded and downloaded from Shopify
  • Customers can be set to synchronize between Edge and Shopify
    • Ability to select which customers synchronize
    • Customers who make sales on Shopify are automatically synchronized
    • Changes to address/email/phone flow both ways

Sales

  • Web Sales can be automatically downloaded and imported to Edge
    • Downloaded sales are placed in queue at POS for processing; they do not process automatically
  • When downloading Web sales, Edge automatically tries to match the customer’s email and/or phone
    • If a match, customer will automatically be linked to existing Edge customer record
    • If no match, customer will be added as new to Edge
  • Non-Edge items are also supported and will import as a miscellaneous charge
  • Edge transactions do NOT upload to Shopify
Not Supported
  • No third-party Shopify apps currently integrate with Edge
  • No Wish List support
  • No Service Job lookup support