A collection of articles and documents for features found under the Administrative Menu in Edge.
Using the features located under the Associates tab in Edge, including Time Card, Appointments, and Tasks.
Fully details the Store Calendar feature within Edge, for managing jobs, tasks, and customer interactions in one convenient location.
This section contains articles fully detailing how to integrate, setup, and use Care Plan programs from Edge integrated partners, Montage and Jewelers Mutual Group.
Articles for best managing your customers. Includes Statements, Customer Record cleanup, Marketing, and more.
Fully details the Dashboard feature, from initial setup of tiles to managing data.
A collection of commonly seen Edge Error Messages, with first steps on how to bypass them.
Peripheral Hardware setup and troubleshooting guides. Includes Edge image editor and photo controls to maximize your image capturing abilities within Edge.
Installation & Updates
Documents on Installing and Updating Edge software for servers and workstations.
Everything you need to manage your inventory, from understanding bulk pricing methods and performing physical inventories, to managing aged inventory.
A collection of Multi-Store exclusive articles, including inventory management and software updates.
Articles detailing how to setup and use integrated partner features throughout The Edge.
Point of Sale (POS)
Articles detailing how to use features found in your POS. This includes payment types, such as Gift Cards, and transaction types, such as Donations.
The Edge/QuickBooks integration posts aggregated sales and inventory data from The Edge to QuickBooks. The articles in this category cover everything from integration setup and procedures, to bypassing common error messages and general troubleshooting.
A collection of articles detailing how to run specific reports and customer lists.
Articles relating to the setup and implementation of the Reward/Referral Program.
Using the features located under the Services tab in Edge to best manage jobs, special orders, and appraisals.
A collection of all Website related articles and documents highlighting Edge add-on programs, TPW and EDT.