1 June Feature of the Week June 1, 2026 By Angela Chiaravalle Software, Training Customer Rankings WHAT IT IS Customer Rankings provides an easy way to see a customer’s standing with your store. WHAT IT DOES This feature will display key statistics and provide metrics. These appear on the bottom of the General tab of the Customer Display. Note: For multi-store users, rankings are calculated company-wide. They are NOT store-specific. Customer Rankings are as follows Overall Rank: The customer’s overall rank in your store based on total dollars spent Merchandise Rank: The customer’s rank based on merchandise purchases Repair Rank: The customer’s rank based on the amount spent on custom and repair jobs Transaction Rank: The customer’s rank based on the number of transactions made HOW IT WORKS How to set up Customer Rankings There are three System Options and an Associate Permission added that are relevant to this feature. The Associate Permission is required to Edit or Delete your Customer Rankings. To Access System Options Navigate to Administrative → System Options. To see all available options, use the search bar and search Rank. Available options include: Days to Include Customer Rankings: The number of days to analyze when calculating ranking. For example, 365 would only look at the last 365 days of sales. The default is 1,095 (3 years) and the maximum is 3,652 (10 years). Number of Customers to Rank: The number of customers to rank. The default is 200. Show Ranks on Customer Display: This controls whether you want to display rankings. Set to False to disable this feature. To Access Associate Permission Navigate to Administrative → Associates → Associate List. Double click on the associate to open the Associate Record and click the Security tab. Use the search bar and search Rank to locate the Customer Rankings permission. Check the box for Delete and Update Rankings, then select a Save option to apply your changes. EXPAND YOUR EDGEUCATION For more information on this feature, including how to use Customer Rankings, click below or visit EdgerUser.com and search Customer Rankings. You’ll also find a handy tip sheet to walk you through every facet of this feature. 🏅Introducing: The Edge Referral Program🏅 Our best customers come from introductions made by people like you: jewelers who know what we offer and know who'd benefit from it. So, we're making it official: introduce a fellow jeweler to The Edge, and if they become a customer within 90 days of your introduction, we'll send you $500 as a thank you. How it works: Email your referral's name and contact info to sales@ajsllc.com or make a warm intro directly We'll take it from there and keep you posted Once they sign on (within 3 months of your intro), $500 is yours! One ask: Please make sure your referral knows you're sending them our way. The best intros are the ones they're expecting. Abbott Jewelry Systems, Inc. Makers of The Edge® 3 Corporate Drive #215 Shelton, CT 06484 1-855-TRY-EDGE EDGE FEATURES ABOUT THE EDGE EDGE-U-CATION EDGE PARTNERS CONTACT US Related Articles 6 April Feature of the Week Click to learn more about this week's Edge Feature of the Week: QuickBooks! 20 April Feature of the Week Click to learn more about this week's Edge Feature of the Week: Pre-Appraisals! 27 April Feature of the Week Click to learn more about this week's Edge Feature of the Week: Appraisals! 4 May Feature of the Week Click to learn more about this week's Edge Feature of the Week: Shopify! 11 May Feature of the Week Click to learn more about this week's Edge Feature of the Week: Departments 18 May Feature of the Week Click to learn more about this week's Edge Feature of the Week: Task Automation Back