Referral Rewards are immediately credited to the referring customer’s credit memo account.  As such, in your General Ledger, it will be posted as a liability in your account that corresponds to our “Liabilities » Store Credits” account. This will be offset by an expense in your account that corresponds to our “Expense » Referral Fees” account.

Purchase Rewards are not a true liability as they are only a promise of a future discount (one that can expire), similar to a coupon. As such, purchase rewards are not posted to the General Ledger until they are redeemed. When a customer redeems a purchase reward, it will be posted as an expense in your account that corresponds to our “Expense » Rewards” account.

It is strongly recommended that you make an appointment with The Edge Support Team to adjust your Edge/QuickBooks setup for the Rewards Program.