12 May A new version of The Edge is available! May 12, 2021 By Angela Chiaravalle Software New Update Available Hotfix 21.1.6.511 Single Store Update | Multi-Store Update Are you integrated with QuickBooks and running version 19.4 or earlier? Click here for important instructions. You will not be able to post without completing these steps. Corrective Changes 8117 QuickBooks G/L Report - Voided Sales Voided sales were showing on this report whether you checked the option to include them or not. 8629 QuickBooks Error if Not Open When setting up QuickBooks in Edge, if you did not have the QuickBooks application open at the same time you would receive an unhandled error exception. The software now displays a message telling you QuickBooks must be running. 8820 Customer Balances Report - Mailing Lists The Mailing button in the report toolbar was not saving lists created from the Customer Balances report. 9120 Dashboards - Lask Week Omitting Saturday Setting a Dashboard view to Last Week was not including any sales made on Saturday. 9225 Blind Counts - Excluding Layaways, Takeoffs, Special Orders The Blind Counts feature was not including layaways, takeoffs, or special orders in the count. Takeoffs and special orders are now included and a checkbox was added to the screen to decide whether you want to also include layaways. 9341 POS - Receipt Total and Tender Not Matching In some very specific scenarios involving returns and trade-ins, the tender amount displayed at POS did not match with the totals printed on the receipt. 9412 Sales Analysis Reports - Not Including Bulk The Sales Analysis reports were excluding bulk regardless of whether bulk pricing methods were selected. 9422 Customers - Duplicate Check and Merge Using the Duplicate Check and Merge function on a customer record would result in an error. 9435 Care Plans - Gift Receipts Care Plans were not being printed on Gift Receipts. 9436 Jobs Reports - Grouping by Jeweler On the Job Breakdown and Job Adjustments reports grouping by Jeweler would instead group by the intake associate. 9437 Giveaway Report - Special Orders Special order pick ups were displaying twice on this report: once as a positive value and once as a negative. 9455 Customer Import Wizard - Missing Account Key In some cases customers could be imported without having an account key created which could result in errors. 9457 Receipts - Truncated Descriptions Items with descriptions over 323 characters are automatically truncated on the printed receipt, but this was resulting in excessive amounts of white space on the receipt. The descriptions now truncate properly. 9471 Reimporting Tax Tables - Not Changing Dates Reimporting a previously imported tax table was not overwriting the Start or End dates. 9475 POS - Tax Changes on Shipping Making changes to tax on Shipping was not honoring the system option 'Require Permission to Allow Tax Changes at POS.' 9478 Appraisals - Couple Names Appraisals taken in using the Couple name (e.g. John and Jane Smith) would only print the primary person's name. This only affected appraisals using RTF templates, not HTML. 9480 Moving Bulk Items - Not Updating Location Using the Move button to move bulk items was not updating their location. 9483 Customer Activity Error - On Order Items Customer Activity that includes On Order items would result in an error when opening the customer record. 9485 Special Order - Notes Duplicating Special Order notes were being printed twice on the envelope. 9487 Multi-Store Physical Inventory - Showing 0 Quantity Items When scanning inventory in a multi-store environment, if you checked the Show All Inventory checkbox it would include items from other store locations that were 0 quantity at your store. 9488 Discounts Below 0.5% Not Printing Discounts below 0.5% were not printing on the receipt. 9490 Category Edit - Blank Pricing Fields Leaving a field blank in a row on the Category Pricing tab would result in an error but would not highlight where the blank field was. 9491 POS - Customer Edit Window Cutoff When editing a customer at POS, the customer record would open with the right side of the window cutoff. 9496 Service Jobs - Notify Phone # Formatting When viewing Service Jobs with notification phone numbers, the formatting for phone number was inconsistent. 9498 Memorized Reports - Not Honoring Date Ranges Reports memorized without the user interface were not honoring date ranges. 9499 Multi-Store Levels - In Transit Bulk When a bulk item has quantity in transit between stores, this quantity was not being reflected under Levels for the receiving store. 9500 Multi-Store - Canceled Bulk Transfers If a bulk item is in transit between stores and the transfer is canceled, the quantity was not being put back at the originating store. 9501 Dashboards - Associates Changes Not Displaying If you changed the associates that had permission to view a Dashboard the changes would be saved internally but it would continue to display the old values. This was a cosmetic bug only. 9505 QuickBooks G/L Report - Appraisal Cost Appraisal cost was posting as a credit when it should have been posting as a debit when the appraisal is picked up. 9506 Joined Items - Deleting from POS Items joined through the inventory menu (not through POS) could be inadvertently deleted if they were brought up at POS and then removed (i.e. sale canceled). This was related to the inventory system option 'Removing Joined Items at POS' which should only apply to items joined at POS, not items joined from the inventory menu. 9508 Commissions Report - Returned Giveaways Giveaways that were later returned to the store were not displaying as returns on the Commission report. 9509 Multi-Store - Transfer Report Error When running the Transfer report, if you selected multiple stores in the 'Store Transferred To' drop-down it would result in an error. 9510 Category - Description Template Error If you created a description template for a category and improperly formatted the brackets it would result in an error that could cause the software to crash when viewing items. These templates are now validated when saved to ensure proper formatting. 9512 Multi-Store - Moving a Service Job Envelope When using the Move button to move job envelopes the change was not being flagged for transfer to other stores. 9514 EDT - Customer Merge When merging customers that have been previously uploaded through EDT, other records associated with these customers, such as wishes, could get stuck in a loop where they would be imported back into Edge every time EDT ran. This is fixed moving forward but old records will require manual cleanup. 9515 Newsfeed - Catalog Downloads Attempting to download vendor catalogs through their Newsfeed links did not work. 9518 Item Find - In Stock On Ignoring Layaways When entering an In Stock On date into the Item Find filter, it was ignoring items on layaway in the results. 9519 Appraisals - Company Name Appraisals taken in using the Company name would instead print the primary person's name. This only affected appraisals using RTF templates, not HTML. 9520 Rewards - Vendor Filter Backwards When setting up Reward tiers the Vendor filter was having the opposite of the intended effect and vendors that were checked were being excluded. Vendors that are checked should be included while vendors that are unchecked should be excluded. 9522 Item Find - Searching by Item # Error Entering a non-numeric character into the Item # field would result in a syntax error. 9523 Help - Email Support The email option under the Help menu was not working. 9528 Customer Merge - Wish List Merging customers was not updating all relevant customer fields on the Wish List record. 9533 Special Orders - Associate Permission The associate permission for saving changes to a Special Order was not being checked allowing anyone to make changes. Related Articles 25 August A new version of The Edge is available! Feature Release 21.2.3.824 now available! Click for details. 17 June A new version of The Edge is available! Hot Fix Release 21.1.9.617 now available! Click for details. 8 December A new version of The Edge is available! Hot Fix Release 21.2.11.1208 now available! Click for details. 25 April A new version of The Edge is available! Feature Release 23.2.0.425 now available! Click for details. 28 April NEW and Improved EdgeUser Website: Feature Spotlight Updated launch announcement includes NEW website feature highlights, helpful links, registration details, and more. 28 March A new version of The Edge is available! Hotfix Release 23.1.6.328 now available! Click for details. Back