Review Options


System Options - Review Options:

 

Review Contact Method

Contains options for sending texts and emails  Options are:

Only Send Correct Phone Email:  Without offering options at POS, review source will automatically request a review provided correctly formatted information is provided.

Open Phone Email Selector Every Time:  Offers the prompt at POS with every customer transaction asking for verification of data and whether to send text or email.

Open Phone Email Selector When Addresses Not Correct:  If a phone number or email address is not available or in the correct format, the selector window will appear for further action.

Review Retry Period

The number of days from which the system will try to send another Review request. 0 will try every time. This does not bypass the review lockout period.

Review Send Always

If enabled then review requests will be sent on all transactions. Otherwise only item sales, item pick-ups, service pick-ups, or certificate sales will generate a review request.

Review Source

Select who you would like to send out reviews on your behalf.

 

 

Updated on Wed, 08 Nov 2023 by Angela Chiaravalle

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