Appraisal Update Reminder
An email that gets sent 2 years after an appraisal is completed reminding the customer to come back in to get it updated.
Pearl Restringing Reminder
An email reminder that goes out 1 year after the job is picked up for any repair that included a pearl restringing task SKU.
Repair Sizing Check
A text message that goes out 1 week after a job is picked up for any repair that included a sizing task SKU to ask if the new size still fits properly.
Repair 1 Week Checkup
An email and text that goes out 1 week after a repair is picked up to make sure the client is satisfied with the work.
New Purchase Thank You
A text or email that goes out the day after a customer purchases to thank them for their purchase.
Stale Opportunity Reminder
A text or email that goes to an associate when one of their opportunities becomes stale.