Notifications

Customers can be notified via email or text message of completed services, such as repairs, special orders, or appraisals. Customers can opt to receive notifications of completed services via email or text. No need for associates to make manual calls and no need for your customers to call you. Take advantage of electronic notifications for the convenience of your customers. For example, rather than tell a customer to come back in an hour, you can tell them you’ll send an email or text when his or her order is ready. The articles in this section cover notification setup and working with notifications for both email and text/SMS. View the articles in the expanded menu to the left for more information on setting up and using the variety of Notification options available in Edge.