Repair Options


System Options - Repair Options:

 

Ask to Move Repair Task Locations

Enable Repairs

When moving envelopes, ask to move associated repair task locations as well.

Whether to enable the repair job features.

Enforce Show Cost on Jobs

Should the Show Cost Permission be needed to see cost of Parts and Job Tasks on Repairs and Custom Jobs?

Job Envelope Due Date Adjustment

Number of days to subtract from actual due date when printing repair due date on repair envelope.

Match Partial Repair Job Task SKU

If the user enters a Job Task SKU which matches one SKU exactly, but also is a partial match for others, should we list all matching, or use the exact match.

Maximum Height in Inches for JLRC Task Description

The maximum height, in inches, of the task description.  This also applies to custom jobs.

Move Services Permission Check Only Once

If set to True, the system will only require you to login when the Move Envelope screen is first opened and will not time out.  It remains logged in until you close out of this screen.

Permission for Changing Taxes on a Repair or Custom Job

When changing the taxes on a Repair or Custom Job, the permission level that is needed.

Preprinted Envelope for Repairs/Custom Jobs

Whether the envelope has a preprinted image for repairs and custom jobs.

Print Balance Due on Repair/Job Envelope

Whether to print the balance due on the repair/job envelope.

Print JRLC on Customer Section of Envelope

Whether to print JLRC slip on the customer side of the repair envelope.  This overrides the claim check.

Print Repair Envelope for “Estimate Only” Repairs

Whether to print an envelope for an “estimate only” repair job.

Print Repair Information on Each Page of Envelope When Multiple Pages

When printing a multi-page repair envelope, whether to repeat the repair information at the top of each page.

Protect Price on Repair SKU

 

Repair “Other” Taxable by Default

If set to True, it requires the Associate Permission ‘Change Price for Jobs’ if the associate tries to change the price of an existing Repair SKU during Repair Intake or Repair Edit.

Whether to include applicable tax on other charges of a repair.

Repair Claim Check

Whether to generate a claim check for the repair.

Repair Claim Check Fine Print

The fine print to appear on the bottom of the repair claim check.

Repair Envelope Print Customer Name and Phone Number

Whether the envelope should include the customer’s name and phone number.

Repair Express Service Labor Charge – Percentage

Percentage to increase labor cost for express service.  For example, enter 25 to pay your goldsmith 25 percent more for express service.

Repair Express Service Markup – Percentage

The percentage markup, if any, on a rush order.

Repair Job Sheet Fine Print for when Repair is an “Estimate Only”

If the repair is only an estimate, the fine print to appear on the job sheet.

Repair Labor Taxable by Default

Whether to include applicable tax on the labor of a repair.

Repair Loaded From Bought Item What To Do With Image



 




Repair One Item Per Envelope

On Repair Intake when using Item # drop-down to select a bought item or a previous repair, this controls if/when an image should be brought in from the previous repair.
   •  Always Copy:  Always copies image to your new Repair.
   •  Copy Within First 30 Days:  Brings image over if the purchase or previous Repair was less than 30 days ago.
   •  Never Bring Image Over:  Never copies image to your new Repair

Whether only one item to be repaired can be included in an envelope or all of the customer’s repairs can be grouped together.

Repair Parts Taxable by Default

Whether to include applicable tax on the parts of a repair.

Repair Price Printed on Envelope

Whether to include the price of the repair on the envelope.

Repair Print Declared Value on Customer’s Receipt

Whether to include the declared value of the item on the envelope.

Repair Print Envelope

Whether a repair envelope should be generated.

Repair Print Store Address on Repair Envelope

Whether the envelope should include the address of the store where the repair was initiated.

Repair Receipt Fine Print for when Repair is an “Estimate Only”

If the repair is only an estimate, the fine print to appear on the receipt.

Repair Require Cost When Marking Job Task Done

When marking a Job Task done, require costs.

Repair Require Declared Value at Repair Intake

Whether a declared value must be included in the record.

Repair Require Part Status when Marking a Task Done or Cancelled

When marking a task done or cancelled, require all parts be either received or cancelled.

Repair Require Who on Done

The Who field is required to list the task as Done.

Repairs Displayed on Reports

Indicates how repairs should appear on sales tax and activity reports.

Repair Pickup Only when Marked Done

Allow only completed repair items to be picked up.

Repairs With Negative Values Requires Override

If a task value is negative on a repair, an override will be required.

Require “Condition” at Repair Intake

Whether condition of the item is to be required at intake.

Require Declared Value for Customer Owned Parts

Whether it is require to include declared value of customer-owned parts that are used on repairs and customer jobs.

Require ETA at Repair Intake

Whether to require ETA at repair take-in.

Require ID & Password on Repair Intake

Whether repair intake transactions require an ID.

Require Job Location at Intake

Require Job Task SKU for Repairs

Controls whether a job location is required to be chosen during the Repair/Custom Job intake process.

Job Task SKU required to enter a Repair.

Require Photo at Repair Intake/Edit

Whether a photo is required at intake or edit.

Require Reason Code from Repair Adjustment List

Whether to require a reason code when adjusting a repair or custom job.

Require Repair Deposit when Declared Value is Below this Dollar Amount

Items to be repaired that have a declared value lower than this amount will require the user to enter a deposit amount, which could be $0

Show All Associates Option Checked

Default value for the Show All Associates checkbox.

Show Repair Tasks on Receipts

Silently Mark All Job Tasks Done

Set to True to see repair tasks on receipts.

When scanning a job done, silently mark all Job Tasks done without asking (also applies to Custom Jobs).

Start Cursor in Repair Task Description Instead of SKU

When adding a task to a repair, make the cursor start in the Description field instead of the SKU field.

Use Time of Day for Repair ETA

Record the time of day for ETA.

 

 

Updated on Mon, 08 Apr 2024 by Angela Chiaravalle

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