Follow the steps below if you encounter Associate Unknown when viewing item history:
- First, you will go to Administrative > System Options > Inventory Options
- Set option labeled "Protect Inventory Changes" to TRUE.
This System Option change will require associates to have two permissions on their account in order to make changes to the item record accordingly.
The next step then is to add these permissions for your associates:
- Go to Administrative > Associates > Associate List.
- Double click on the associate, or highlight the associate and click Edit.
- Visit the Security tab and either search or scroll down to find these two permissions:
- Save Item Location if Protect Inventory Changes is True.
- Save Changes to an Inventory Item Record.
As seen listed in the Security tab:
NOTE: Any other changes such as cost, price, category changes, etc, require their own separate permissions.