Clienteling

One of the benefits of a customer database like the one you have in The Edge is that you can use the information to build relationships with customers that go beyond passive retail transactions. By using the Clienteling feature, you can view customer history, special anniversaries and dates, and other information to help you reach out to customers and offer services, point out promotions, or remind them of events that will bring them to you. The articles in this section detail how to use the Clienteling feature found under the Clientele menu in Edge.