Adding Customers Using Cipherlabs 1564a


To add customers using the Cipherlabs 1564a barcode scanner, follow these steps:

  1. Make sure the barcode scanner is configured correctly. Refer to article named Configuring the Cipherlabs 1564a if you have not yet configured your scanner. 
  2. Open Edge and navigate to the POS (Point of Sale) window.
  3. Click the New Cust button to open the Add a Customer Window
  4. Scan the barcode on the customer's ID or driver's license using the barcode scanner. The customer's information will be populated in the relevant fields of the Add a Customer window.
  5. Enter any additional required information such as first name, last name, address, phone number, and email.
  6. Click OK to save the customer's information.
  7. The customer's name will appear in the top left of the POS window indicating they have been successfully added. You can now continue with the POS transaction.

NOTE:  The barcode scanner can only be used in the Add a Customer window accessed through POS as described above and does not work for adding a new customer through the Customer function. 

 

Updated on Wed, 16 Aug 2023 by Angela Chiaravalle

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