To add customers using the Cipherlabs 1564a barcode scanner, follow these steps:
- Make sure the barcode scanner is configured correctly. Refer to article named Configuring the Cipherlabs 1564a if you have not yet configured your scanner.
- Open Edge and navigate to the POS (Point of Sale) window.
- Click the New Cust button to open the Add a Customer Window.
- Scan the barcode on the customer's ID or driver's license using the barcode scanner. The customer's information will be populated in the relevant fields of the Add a Customer window.
- Enter any additional required information such as first name, last name, address, phone number, and email.
- Click OK to save the customer's information.
- The customer's name will appear in the top left of the POS window indicating they have been successfully added. You can now continue with the POS transaction.
NOTE: The barcode scanner can only be used in the Add a Customer window accessed through POS as described above and does not work for adding a new customer through the Customer function.