At the heart of the integration is the next version of our Edge Connector (ECon) app.  This app was developed to synchronize Edge with third-party platforms utilizing their native APIs.  First used to power our Shopify integration, ECon has been in use for almost two years and has proven itself to be a stable, robust, and mature solution.  

The Edge + Podium enhanced integration has been enhanced to include both unidirectional and bidirectional data synchronization between Edge and Podium, utilizing the Edge's existing Econ service. This integration is available to ALL Podium customers as an add-on service requiring initial sign-up directly through Podium. 

This integration upgrade includes your choice of two available tiers: Clienteling and Clienteling+.

Both tiers provide you with the ability to sync new and existing customer Contacts, Sales History, Appointments, and Service Job status updates. The Clienteling+ tier is expanded to include Items with an Item section searchable by Edge Item Number. Podium then uses their AI generator to craft a title and description for your inventory items.

Getting Started

As mentioned, this enhanced integration is available to ALL Podium customers as an add-on service requiring a subscription upgrade directly through Podium. They will alert our Administrative team about your upgrade and will then issue you a new Edge license via email. The newly issued license must be installed prior to using the enhanced Podium Integration in Edge.  Installation steps are included with your license.  

To learn more about the two available Clienteling tiers and to sign-up, please visit Podium’s website:
https://www.podium.com