Introduction

The POS Contacts button update conveniently allows you to quickly identify whether customers have all three contact methods saved to their account.

Introduced starting with Edge version 23.2, the Contacts button in POS will display as a specific color depending on the number of contact methods your customer has saved to their account allowing your associates to immediately see if a customer is missing a form of contact when added to a sale. This was developed to help your store complete any communication gaps that may exist due to a missing phone number, home address, and/or email address allowing for less missed opportunities in targeted marketing and notifications. 

Contacts Button Color Key

The Contact button in POS will appear as one of three colors, depending on the number of contact methods the customer has saved to their account.

• No contact methods on file – button will appear gray but accessible:
  
   
• One and/or two contact methods on file – button will appear salmon colored:
  
   
• Three or more contact methods on file (at least one email, phone number, and home address) – button will appear green:
  
   
• Hidden contacts will still appear with the button grayed out as non-accessible: