Notifications can be resent on a case-by-case basis from the job record Supervisor menu. However, if you wish to resend notifications to many customers concerning services such as custom jobs, repairs, appraisals, or special orders:
- From the Services menu, select Notifications > Re-Notify. The Re-Notify filter will appear.
Filters and options in the Re-Notify filter include:
First Notification Date
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Returns records with the selected initial notification date.
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Last Notification Date
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Returns records with the selected last notification date.
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Notification Type
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Returns records with notifications that were of the specified type:
•Email
•Phone
•Text.
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Store
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Returns records with notifications sent from the specified store.
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Services
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Returns records of notifications of the specified services:
•Appraisals
•Special Orders
•Repairs
•Custom Jobs.
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- Make filter selections and select OK. A list of matching records will appear.
- Check the records you wish to re-send, and select Send. The notification will be sent and the record will be updated to reflect the last notification sent.