4 September Support - Holiday Hours September 4, 2026 By Angela Chiaravalle General Holiday Hours, Technical Support Support Notice Support Holiday Hours The office will be closed Monday 9/7 in observance of Labor Day. Saturday emergency support is available 9/5 from 10AM to 6PM ET. Office hours Saturday Emergency Support Saturday, September 5 10AM to 6PM ET Office Closed Monday, September 7 Our office will be closed in observance of Labor Day. Support Resumes Tuesday, September 8 9AM ET Support will resume at the start of normal business hours. Important There will be NO Emergency Support available on Monday, 9/7. If your system becomes inoperable during Saturday hours (10AM to 6PM ET), please call 877-844-0002 and press 9 to leave a detailed message for the on call technician who will return your call. More Information on Contacting Support Thank you for your continued partnership and support. Self-Help Answers while we are out For a series of self-help options, visit the EdgeUser.com website. Browse the knowledge base or search your questions. How-to documents and articles Troubleshooting guides Tutorial videos A community message board to network with other professionals from your industry Visit EdgeUser.com Launched in 2002, the Edge's all-in-one retail jewelry solution powers thousands of stores around the world. Related Articles 27 November Support - Holiday Hours The Edge Office and Technical Support Hours for the Upcoming Holiday Season 11 October POS Holiday Training Webinars - Schedule Just in time for the holiday season! Let The Edge trainers teach your sales staff the basics of POS in 2 hours, online! 3 November POS Holiday Training Webinars - Schedule Classes begin Monday 11/6! Register today! Just in time for the holiday season! Let The Edge trainers teach your sales staff the basics of POS in 2 hours, online! 19 November Thoughts for the Holidays! With tips and tricks to help your season be the most successful by Dick Abbott 26 September POS Holiday Training Webinars - Schedule Prepare your store for the Holiday Season with our POS basics webinars. Click a date to secure your spot today! 3 January Happy New Year! A message from Dick Abbott Back