Depending on System Options and associate contact information, the associate to whom the appointment is assigned will receive an email or text message informing him or her of the assignment.
For example, if you're a manager, you can set appointments for associates. Then, when the appointment is set, an email or text message can be sent to the associate. In addition, a daily email can be sent to associates listing the day’s appointments.
Text Sample
Email Sample
For these notifications to work, you must have text messaging and email set up in The Edge. For instructions, see the section in The Edge User Guide entitled Notifications
(http://docs.edgeuser.com/NetHelp/index.html#!Documents/notifications.htm).