Gift certificates are usually issued and redeemed at POS but to track details about gift certificates purchased at your store, use the Gift Certs function in The Edge’s Customer menu.  

NOTE:  Gift Certificate features can be turned off in System Options. 

To edit a gift certificate:

1. First, you must follow the steps in the previous article named Finding Gift Certificates to generate the Gift Certificate List.
2. Next, select a gift certificate from the Gift Certificate List and select Edit or double-click on the record.  The Edit Gift Certificate window will appear.
   
   
   Fields and options in the Edit Gift Certificate window include:

   Bought By	Customer who purchased the gift certificate.
   Recipient	Person for whom the gift certificate was purchased.
   Gift Amount	The value of the gift certificate.
   Gift Date	The date the gift certificate was purchased.
   Expires On	Date the gift certificate expires.
   Greeting	The recipient as you want the name to appear on the gift certificate.
   Message	Personalized message to be included on the gift certificate.
   Pick a Standard Message	Allows you to create and/or select a predefined message from a list in The Edge.
   Closing	Closing of the message.

3. Edit fields as desired.
4. Select a save option.