Gift certificates are usually issued and redeemed at POS but to track details about gift certificates purchased at your store, use the Gift Certs function in The Edge’s Customer menu.  

NOTE:  Gift Certificate features can be turned off in System Options. 

To review details about gift certificate transactions:

1. Select Gift Certs > Find from the Customer menu.  The Find Gift Certificates window will appear.  
   
   
   Fields and options in the Find Gift Certificates window include:

   Certificate #	Returns certificates with the specified ID number.
   Include	Allows you to select whether used, outstanding, or both types of certificates should appear.
   From	Returns certificates purchased by a selected customer set.
   Sale #	Returns certificates purchased during a particular transaction.
   Sale Date	Returns certificates purchased during a particular date range.
   To	Returns certificates intended for a particular person.
   Used by	Returns certificates used by a particular customer.
   Sale #	Returns certificates used during a particular transaction.
   Sale Date	Returns certificates used on a particular day.

2. Complete the fields as needed to retrieve the appropriate data.
3. Click OK.
4. The Gift Certificate List along with basic information about each will appear on the window.