To clear gift certificate balances:
- Open Edge POS.
- If you are clearing these one at a time, Find the customer the certificate was issued to. If you want to clear multiple, consider using a fake store customer instead.
- Click the Gift Cert tender button in the lower left.
- If this is for a single certificate, select it now. Alternatively, use the Cert # button to enter a certificate number. You can do this multiple times to clear multiple certificates.
- Add a Misc Charge to the sale to offset the amount Due. You can add a Misc Charge type specifically for this by going to Administrative > Misc Sale Lines.
- Complete the sale.