Edge Error: Podium Requires a Preferred Phone or Email Address to Allow Credit Transactions


Problem:
When in POS (Point of Sale), the customer will select Credit Card and then OK. This Edge Error message will appear

Cause:
The required System Option is not set correctly.

Solution:
The following option must be set to True for integration to work.

  1. Administrative > System Options.
  2. Scroll down to Credit Card Options or search for the option named Address Verification System Copy from Customer.

     
  3. Set to True.
  4. Click Save to apply your changes.

 

Updated on Wed, 19 Jul 2023 by Angela Chiaravalle

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