To scan customer data directly from a driver's license, Edge conveniently integrates with the ScanShell ID scanner peripheral hardware option or a 2D Barcode Scanner.
For information about connecting the ScanShell ID to The Edge, see the tip sheet located HERE.
To scan the data:
- The ScanShell software must be running in the background. Start it by double clicking the icon that was placed on the desktop during ScanShell software installation.
- From the ScanShell application, select the source from the Category drop-down menu. It will default to driver's license/business card.
- Go to POS, click New Customer. The Add a Customer window will appear.
- Scan the license. The data will be populated in the Add a Customer window and saved to the data file.
- Scan a business card if available. The additional data will be populated into the Add a Customer window.
- Check the data and make changes if necessary.
- Click OK.
- Continue with the POS transaction as normal.
Things to NOTE when using ID Scanners:
- If you scan the back of the driver's license where there is a barcode using the ScanShell scanner (not your barcode scanner), you will get a more accurate scan, but not the photo. This is especially helpful if the driver's license is worn and unclear. To do so, select 2D Barcode from the Category drop-down menu.
- The ID Scanner process only works in the POS New Customer window. It does not work for adding a new customer through the Customer function.