Edge Error: A modal dialog box is showing in the QuickBooks user interface


This error message is indicating that there is a dialog box in QuickBooks which requires your attention before you can proceed with posting to QuickBooks.

To bypass this error message:

  1. Open QuickBooks on the PC.
  2. Accept or close any open screens/dialog boxes within QuickBooks.
  3. Go back into The Edge and re-post.

Further Assistance for Error Message

If you are still seeing this SAME error message after following the steps outlined above, please contact The Edge Support Team at support@ajsllc.com for further assistance. You may also email directly from the Edge Error message by clicking on the Email button.

Please include a detailed description of the steps you were taking at the time this error message occurred. Also make note if the error message has changed after following these steps, and if so, please email in the NEW error message with details.

In addition to these details, please also include the version of Edge you are running, which can be found at the bottom left hand side of the main Edge screen.

Updated on Wed, 02 Jun 2021 by Angela Chiaravalle

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