Finding and Editing Job Records


To manage repairs:

  1. Select Services > Find > Job.  The Find Job filter with the General tab open will appear; it can be used to find Repairs, Custom Jobs, or both.


    Fields and options in the General Tab of Find Jobs window include:

    Customer

    This pull down allows you to choose a specific customer.

    Sale #

    Returns records with matching sale numbers.

    Store #

    Returns records with the matching store ID.

    Job #

    Returns records with the matching job number.

    Envelope #

    Returns records with matching envelope number.

    Location

    Returns records with the matching repair workstation.

    Loc Type

    Returns records with the matching location type.

    Description

    Returns records with matching phrase in the description.

    Task SKU(s)

    Returns records with a matching task SKU.  You can select from a tree structure.

    Intake Assoc

    Returns records with matching intake associate.

    Job Type

    Returns records of type repair, custom job, assembled, or built.

    Notifications

    PUll this down to filter by notifications.

    Price Range Min/Max

    Enter a price range to filter by.

    Cost Range Min/Max

    Enter a cost range to filter by.

    Express Service Only

    Check this box if you only want to filter by Express Service jobs.

  2. To filter by status or dates, select the Status/Dates tab. 


    Fields and options in the Status/Dates tab of Find Repairs/Custom Jobs window include:

    Entered

    Returns records entered on this date or date range.

    Original ETA

    Returns records with matching original ETA date(s).

    Revised ETA

    Returns records with the matching revised ETA date(s).

    Complete

    Toggles between including only complete job, only incomplete jobs, or all jobs.

    When Completed

    Choose your date(s) when the job was completed.

    Picked Up

    Toggles between including only not picked up jobs, only picked up jobs, only picked up envelopes, or all jobs.

    When Picked Up

    Choose your date(s) for matches to your choice above.

    Cancelled

    Toggles between including only cancelled jobs, only jobs that are not cancelled, or all jobs.

    When Cancelled

    Choose your date(s) for matches to your choice above.

    Price Change

    Returns records that underwent any price change to their record on this date(s).

    Any Change

    Returns records that underwent any change to their record on this date(s).

    Estimate Only

    Toggles between including jobs and estimates, jobs and approved estimates, only jobs, only estimates, only approved estimates or only open estimates.

    When Approved

    Pull this down to choose date(s) of when your jobs were approved.

    Adjustment

    Returns records with specified adjustment activity.

    Adjustment Date

    Pull this down to choose date(s) of when your jobs were adjusted.

  3. Complete Find Repair/Custom Job fields as needed to retrieve the appropriate data.
  4. Select OK.  A list of matching Repairs or Custom Jobs will appear. 


    Fields in the Repairs/Custom Job list include:

    Job #

    The job intake transaction ID.

    Type

    The type of job it is:  repair, custom, etc.

    Envelope #

    The number on the repair envelope.

    Customer

    The name of the customer who ordered the job.

    Spouse/Partner

    The name of the spouse/partner of the customer who ordered the job.

    Phone

    The phone number of the customer who ordered the job.

    Entered

    The date the repair was taken.

    Original ETA

    The original estimated time of arrival.

    Current ETA

    The current estimated time of arrival.

    Express

    Whether the job was express or not.

    Done

    Date the job was done, if it's done.

    Picked Up

    Date when the job was picked up, if it's picked up.

    Cancel Date

    Date job was cancelled, if the job was cancelled.

    Location

    The location within the job process of the item.

    Notified By

    Method by which the customer was notified.

    Notify Address

    What to use to notify the customer.

    Last Notified Date

    Date the customer was last notified about the job.

    Description

    A description of the item.

    Condition

    Condition notes from the job.

    Intake Associate

    The associate who originally took the order.

    Estimated

    Whether the job is estimated.

    Approved On

    Date that the job was marked Done.

    Adjusted Amount

    Amount of adjustments made to this job.

  5. Select or double-click on a specific line for more information to edit the Repair. 

     
  6. Make changes as needed.
  7. Select OK/Save & Close.

Notice that these fields are very similar to the Repair Intake or Custom Job Intake window.  See the section entitled Repair Intake or Custom Job Intake for more information about these windows.

 

Updated on Thu, 29 Jan 2026 by Nathan Brown

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