If for some reason a user did not allocate entered inventory to outstanding Special Orders, or if existing inventory could have been used to avoid a Special Order but a Special Order was entered anyway, a Special Order record can be matched against existing inventory.
To find a Special Order item in inventory:
- Select Services > Find > Special Order.
- Select Details. The Special Order window will appear.
- Select Save & Match from the Record Navigation Bar, and a list of matching inventory items will appear. Alternatively, you can locate a record by SKU by selecting Save & SKU.
- Select the items you wish to allocate to the Special Order up to the quantity not yet allocated.
- Click OK.