Hotfix Release: Edge Version 26.2.6.914

Version 26.2.6.914  |  09/14/26

This update supersedes Feature Release 26.2.5.902. It includes two minor enhancements and the corrective changes listed below.

26.2 Feature Release NotesSingle Store UpdateMulti-Store Update

Minor Enhancements

Spouse / Partner ID Scanning

Customers

A new toggle allows a spouse or partner’s license or ID to be scanned directly into their customer record. By default, ID scans populate the Primary customer’s information. Click the toggle to highlight it in navy blue and direct the next scanned ID or license to the Spouse / Partner record instead.

Find Customers – Not Traded In Filter

Customers

A new Not Traded In checkbox has been added to the Amt Spent tab of Find Customers, under the Has Traded In an Item section. Select this option to identify customers who have not traded in an item based on a specified dollar amount and/or date range, making it easier to target customers based on their trade-in history.

Corrective Changes

31 corrective changes are included in this hotfix.

Fixed Inventory Returned Automation Filters

Bug 11093

A Trigger Rule created under Admin > Automation Rules for Sale Committed - Inventory Returned never ran once any criteria were set with the Item filter on the Triggers page. The rule worked only when the filter was removed. This was caused by Inventory Returned using the same Item filter as Item Sold, which locked it to Sold item status. Item filters now work on Inventory Returned rules. Existing affected rules require their Item filters to be rebuilt and saved.

Cannot Set Up Timed Automation for Specific Associate Opportunities

Bug 11246

When setting up a Timed Automation Rule under Admin > Automation Rules for an Automated Opportunity Notification, selecting any of the three Specific Associate After X options left the Next button greyed out, so the rule could not be saved. Timed Opportunity automation rules can now be completed when specific Associates are selected.

Already Finished Jobs Not Triggering Tasks

Bug 11458

With an Automation Rule set up for Repairs marked Done or picked up, a Repair taken in at POS using the Already Finished option did not create the Task. Already Finished Repairs now trigger both the Repair Done and Repair Picked Up automation rules.

Adjusting Services After a Tax Change Refunding the Wrong Tax Amount

Bug 12576

Adjusting a Service after the sales tax rate had changed calculated the refund using the current rate rather than the rate in effect when the Job was picked up, refunding too much tax. Adjustments now use the tax rate from the time of pickup.

Vendor Import Not Importing Contact Information for New Vendors

Bug 12579

Importing a CSV under Inventory > Vendors > Vendor Import created the new Vendor records but left out their contact information, even when every contact method column was mapped correctly.

Rewards Showing as Positive on the Balances Window in the Customer Display

Bug 12586

A Rewards balance was listed as a positive amount on the Balances window of the POS Customer Display, giving an incorrect total balance. Rewards now show as a negative, consistent with Credit Memos and with the Balances tab on the Customer Record.

Canceled Layaways Not Reflected in Balance History

Bug 12587

When one Item was canceled off a Layaway and the money paid was allocated to the remaining Items, the Balance History for Layaway window in the POS Customer Display listed the cancellation but left the balance unchanged. The balance now reflects the canceled Layaway, including the moved On Account amount.

Stones Tab Not Honoring Weight Min and Max Parameters

Bug 12590

Searching under Inventory > Items > Find on the Stones tab with a Weight Min and Max entered returned Stones outside that range, including records with a total weight well above or below the values given. One sided Min and Max searches are now handled correctly.

Inaccurate Commission on Wish List Returns

Bug 12592

When a Wish List Item was sold and later returned, running the Commission report over a date range that included the return but not the sale credited the full returned Commission to the selling Associate and left the Associate who entered the Wish off the report entirely. Returned Commission is now split correctly regardless of the date range.

Opportunity Closed as Sale Lost Not Updating in the List View

Bug 12593

Setting an Opportunity under Clientele > Opportunities to a Stage of Sale Lost did not update the Stage shown in the list view or on the Opportunity itself, which continued to display the previous Stage. Changing to a closing Stage now closes the Opportunity and updates the Stage.

Web Link Not Saving on the New Desktop UI

Bug 12600

A web link added manually to an Item disappeared after Save and Close and was gone when the Item was reopened. Vendor and style managed Items were unaffected. Links are now saved to the correct Item or Vendor/Style record.

Scanning a Barcode on an Item Not Bringing Up the Record

Bug 12601

Scanning a tag while another Item record was open brought up the barcode detected prompt, but choosing Find that Item closed the prompt without doing anything. Copying the Item details from the same prompt worked. Scanning a barcode with an Item record open now retrieves the scanned Item.

Task Report Filters Showing Internal Keys

Bug 12602

The Priority, Status, and Category filters under Reports > Management > Staff Reports Menu > Tasks Report listed internal ID values instead of the names of each option.

Error Running the Tasks Report with More Than One Category Selected

Bug 12603

Selecting two or more Categories in the Category filter under Reports > Management > Staff Reports > Tasks Report returned an 'Incorrect syntax near the keyword AND' or 'Incorrect syntax near the keyword ORDER' error message and the report would not run.

Print/Export Button Missing Under Customer Find

Bug 12605

The Print/Export button did not appear on the list screen under Customer > Find unless an Associate with the Permission was already logged in, even though a search does not require a login. The button now shows on the list screen and the Permission is checked when it is clicked.

No Permission Required to Print a Clienteling List

Bug 12606

Using Print Export on the list returned by Clientele > Clienteling and CRM did not check the 'Print or Export Customer Info' Permission, even though Print Client Profiles did. The Permission is now required for both.

Navigation Pane Not Honoring List Sorting

Bug 12607

After compiling a list under Associates > Tasks > Find and sorting it, the record navigation pane at the bottom left no longer moved through the list in the sorted order, skipping records and jumping out of sequence. The same behavior appeared on other list views, including Inventory > Items > Find. Navigation now follows the sorted order of the list.

Sale Lines Not Resizing Properly

Bug 12609

With Edge running in a window rather than maximized, a Repair sale line entered at POS did not expand to fit once Edge was maximized. Existing sale lines now resize correctly when the new Desktop is maximized.

First Click on a Drop Down Selection Not Registering

Bug 12610

The first time a function such as Associate > Find > Tasks was opened, the first click on a checkbox in any drop down list on the search filter did nothing and the selection had to be clicked again. This happened every time the function was reopened. A single click now registers the first time.

Error Message: The Parameter 'address' Cannot Be an Empty String

Bug 12611

When the Daily ran with open Tasks or Appointments and the System Option set to send daily email reminders, a 'The parameter address cannot be an empty string' error was reported if the internal Email Settings were not completely filled in, such as a blank From Email. The send now fails quietly instead of reporting the error, and Email Settings cannot be saved without that value.

Customer Addresses with Non-Abbreviated States Not Shown in Results

Bug 12613

A Customer whose mailing address stored the full state name rather than the two letter abbreviation, for example Ohio instead of OH, was not returned when that state was selected in the State drop down under Customer > Find. Customer address records with whole state names are now returned in searches.

Typo on Upload Customer Groups

Bug 12616

Under Clientele > Online Marketing, the Upload Customer Group option had the word customer spelled incorrectly. The spelling has been corrected.

Scanning Repair Envelopes Under Job Find

Bug 12617

With the old Desktop in use, scanning a Job envelope while the Job find filter window was open did not always pull up the Job. It generally worked the first time after The Edge was opened and failed on later attempts unless the Job # field was clicked into first. Scanning an envelope barcode now works with the old Desktop.

OK and Cancel Buttons on the Luxsurance Window

Bug 12618

The Luxsurance window that appears at the end of a sale used OK and Cancel buttons, while every other prompt of its kind uses Send and Don't Send. The buttons are now labeled Send and Don't Send.

Saving an Item Record from the Reprice Tool Clearing All Check Marks

Bug 12619

Under Administrative > Reprice Items, checking off Items in the list and then opening one with the Details button and choosing Save & Close reloaded the list and cleared every check mark. Cancel did not. Checked Items now stay checked after the Details button is used.

Sold and In Stock Reports Not Working When Selecting Consumed Here

Bug 12620

Checking Consumed Here alongside other Item Statuses caused the other selections to be ignored, returning only Consumed Here Items and often a blank report. This affected In Stock by Vendor, Category, and Location, and Sold by Vendor, Category, and Customer. All Status selections are now applied together.

Prefix Needed When Searching for a Service in the Search Bar

Bug 12625

Searching for a Service or SPO from the main search bar returned no results unless the full Job number including the prefix was entered, even though the same number worked under Services > Find > Job and inventory SKUs needed no prefix. Services of every type are now returned without the prefix.

Cannot Save & Print from a Service Record Opened from the Search Bar

Bug 12626

A Repair opened from the main search bar results had no Save & Print button, so an updated Job Details sheet or envelope could not be printed after changes were made. Save & Print now appears when Repairs or custom Jobs are opened from the main search bar.

Fixed Duplicate My Menu Favorite Options

Bug 12627

On the new Desktop, right-clicking a button under My Menu showed a duplicate second option labeled 'Add Favorite to My Menu Menu', with both entries doing the same thing. My Menu and its submenus now show one 'Add Favorite to This Menu' option that saves to the current menu.

Fixed Menu Loading Errors After Adding Favorites

Bug 12629

Managing a User Menu returned the error 'The given key was not present in the dictionary.' Adding a favorite with the duplicate 'Add Favorite to My Menu Menu' option and then opening My Menu Management triggered it. The error looped and The Edge had to be force closed, after which it would not reopen until Support cleared the Desktop menu. Resolved by BUG-012627, which saves My Menu favorites with the correct user ownership to prevent subsequent menu loading errors.

Adding a New Associate Returns a Null Reference

Bug 12634

When adding a new Associate, the Associate saved but a null reference error occurred while the goals grid loaded. New Associates now save and their goals load without the error.