Associate 0 - System / Unknown


Many Edge records will contain a History tab where it keeps track of the date the change was made, who made it, and what was changed.  In some cases, these changes will be saved under Associate 0.  This happens anytime a change was made that did not require an associate to login.

One such area is Item History.  There are System Options that control whether some item changes (such as changing a detail or description) can be made by anyone without requiring their credentials.  

If you are encountering this on item records and want to ensure all changes are being logged follow the steps below:

  1. First, you will go to Administrative > System Options > Inventory Options
  2. Set option labeled "Protect Inventory Changes" to TRUE.

This System Option change will require associates to have two permissions on their account in order to make changes to the item record accordingly. 

The next step then is to add these permissions for your associates:

  1. Go to Administrative > Associates > Associate List.
  2. Double click on the associate, or highlight the associate and click Edit.
  3. Visit the Security tab and either search or scroll down to find these two permissions:
       - Save Item Location if Protect Inventory Changes is True.
       - Save Changes to an Inventory Item Record.

    As seen listed in the Security tab:

NOTE:  Any other changes such as cost, price, category changes, etc, require their own separate permissions.

Updated on Fri, 25 Apr 2025 by Dominick Mastri

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