Special Orders: Unmatching


If the wrong item has been matched to a special order you can unmatch it. 

To do so:

  1. Click Services > Find > Special Order. Enter criteria to search for your order, then select and Edit it. The Edit Special Order window will appear.
  2. Click the Save & Match button at the bottom. A window will appear showing the matched item.
  3. Uncheck the item, click OK, then save your changes.

 

Updated on Mon, 30 Aug 2021 by Angela Chiaravalle

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