The Edge/Shopify integration utilizes the Edge Connector (ECon) application to synchronize the two platforms.  Once setup, there is an option to specify how often the synchronizations should occur.  The default is every 15 minutes.

This integration is available in two configurations:

It supports the following:

Inventory

• Items and images can be uploaded from Edge
  • Changes made in Edge can be automatically uploaded as often as you want
  • Supports individually priced items as well as bulk (UPC only)
  • Individually priced items can be linked and managed via vendor/vendor style instead of SKU
  • Sold items automatically removed OR have their quantity reduced
• Product Types, Collections, and Tags synchronize between Shopify and Edge

Customers

• Customers can be uploaded and downloaded from Shopify
• Customers can be set to synchronize between Edge and Shopify
  • Ability to select which customers synchronize
  • Customers who make sales on Shopify are automatically synchronized
  • Changes to address/email/phone flow both ways

Sales

• Web Sales can be automatically downloaded and imported to Edge
  • Downloaded sales are placed in queue at POS for processing; they do not process automatically
• When downloading Web sales, Edge automatically tries to match the customer’s email
  • If a match, customer will automatically be linked to existing Edge customer record
  • If no match, customer will be added as new to Edge
     
• Non-Edge items are also supported and will import as a miscellaneous charge
• Edge transactions do NOT upload to Shopify

Not Supported

• No third-party Shopify apps currently integrate with Edge
• No Wish List support
• No Service Job lookup support