Accessing Tasks in Edge


There are five ways to create tasks:

  • Add Task
    Opens task form allowing you to enter task details. Click HERE for more information on Add Task.
     
  • Task Wizard 
    Starts wizard that walks you through process of adding a single task. Click HERE for more information on Task Wizard.
     
  • Mass Task Wizard
    Starts wizard that allows you to create and manage many tasks at once. Click HERE for more information on Mass Task Wizard.
     
  • From Other Records
    Tasks can be added from customers, items, service jobs (repairs, custom jobs, special orders, and appraisals), and POS. They will retain a link to all related records. Click HERE for more information on Other Records.
     
  • Task Automation Rules
    Define rules that will automatically generate tasks when trigger conditions are met. 

    NOTE: To create a single task that can be completed by multiple associates you must use the Task Wizard and check the Selected Associate(s) Can Complete option when choosing associates.
Updated on Tue, 16 May 2023 by Angela Chiaravalle

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