Customer Record: Overview


The Customer Record contains all the information about each of your customers.  For couples, records can be linked using the Spouse/Partner fields.  Throughout the software, you will be given the option to treat these linked, or joined, accounts separately or together.

Customer Records are accessible from the following places:

Customer Find Use Customer > Find or Find Cust at POS to bring up an existing customer record.
Customer Add Use Customer > Add or New Cust at POS to create a new customer record.
POS After selecting a customer, double click on their name to open the customer record.
Other Records There are buttons on other records, such as service jobs, sold items, associate tasks, etc. that will open the customer record.
Reports Reports that display customers include hyperlinks to open the customer record, for example clicking on a customer on the Daily Activity Report will open their record. 

The articles in this section detail the fields and options found on each tab.

Updated on Tue, 17 Jun 2025 by Dominick Mastri

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